RETURNS
Each of our finery is made with the best quality material and production process, our finery has also gone through a series of strict quality control. Therefore we don’t accept any form of returns and refunds under any circumstance.
EXCHANGE
If you’d like to make exchange, follow the steps below:
- Contact our customer service as soon as possible via Chat.
- The finery that wish to be exchange must have their original tags attached, must be free from wear, wash, iron, damage, odor, stain, or any other condition that prevent them from being sold as new.
- Our team will confirm the exchange request and inform the exchange shipping address as soon as possible during office hours.
- You’ll be charged for the shipping back cost.
QUESTIONS
Questions regarding our Shipping and Returns can be directed to our support staff by emailing us at: hi@finewale.com.