Terms & Conditions
By accessing and making a purchase on the Finewale website, you are deemed to have read, understood, and agreed to all applicable terms and conditions.
1. Product Information
We strive to provide accurate product information, including descriptions, sizes, and colors. However, slight color differences may occur due to lighting or device display settings.
2. Orders & Payments
Orders will be processed once payment has been successfully confirmed. We offer several payment methods available at checkout. Delayed payments may result in automatic order cancellation.
3. Shipping
Orders are shipped through our partnered courier services. Delivery times may vary depending on the destination. Finewale is not responsible for delays caused by the courier.
4. Exchange & Returns
We accept product exchanges under the following conditions:
- Items must be unused, unwashed, and in original condition with complete packaging
- Requests must be made within 48 hours after receiving the item
Exchanges are only applicable for size issues or manufacturing defects. We do not offer refunds, except under certain conditions.
5. Order Cancellation
Orders that have been processed cannot be canceled. Please ensure all details are correct before completing your payment.
6. Privacy
We respect and protect your personal data. Your information will not be shared without consent, except as required for transaction purposes.
7. Changes to Terms
Finewale reserves the right to update or modify these terms and conditions at any time without prior notice.